Your payment will be confirmed within 24 hours and we will send you notification by an email.
Most of our shipping are by EMS Korea post and it’s from 30usd for 0.5 kg parcel for up to 5 items.
If you request us to ship by other services (e.g. DHL, Fedex etc) the cost will be different and we recommend to get in touch with us after placing order.
We ship your order within 3 working days from a day of payment confirmation.
Usually delivery time is from one week to ten days, most USA customers are receiving their orders within 3 working days.
If you place your order during high season, (e.g. before Christmas), delivery time most likely take longer.
IMPORTANT: We recommend you to check your country’s customs processing procedures and if it takes longer than usual, we have to wait until we get certain notification from them, it’s beyond our control and we are not able to anyhow influence that process.
We ship internationally. If you’re residing outside UK or USA, your shipment will be carried out by DHL and shipping cost will go up. Please get in touch with us.
If you placed an order and your order was not sent yet, you are entitled to 100% refund.
If your order was sent back to us due to certain reasons (e.g. customs, absenteeism at delivery address during attempted deliveries), you will be charged for delivery fee.
If your parcel is returned to us and some items are confiscated, you bear 50% of the cost of the product.
All the parcels sent, pass through customs’ inspections and it is completely normal case. We recommend you to wait few days until they release. If parcel is not released and stopped by customs for further checking, you will get notification.
IMPORTANT: If you do not get any updates on your delivery status within 3 weeks, we will send you another parcel. We cannot do anything until that period is passed.
If you’re looking for wholesale prices and order, please get in touch with one of our sales managers.
We can supply any beauty and aesthetic products made in Korea, please get in touch with one of our managers.